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How worldbaazi Handles Your Personal Data

This Privacy Policy sets out exactly what personal data worldbaazi collects when you use our platform, how we store it securely, why we process it, and what rights…

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What This Policy Covers and Where It Applies

worldbaazi Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

worldbaazi collects the personal data you provide when you create an account — your name, email address, phone number, and payment details such as your UPI handle, Paytm wallet ID, or PhonePe-linked number. We also collect device and session data automatically, including IP address, browser type,

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and pages visited, to keep your account secure and our platform running smoothly. Access to our platform depends on local law and is available where local law permits. We do not knowingly collect data from persons who are not permitted to use our services under applicable
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Indian regulations. Data is processed on servers with encryption at rest and in transit. Your payment identifiers — UPI, Paytm, PhonePe — are stored in tokenised form and are never shared with unaffiliated third parties for marketing purposes.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is stored, want to request a copy of what we hold, or need to raise a concern about how your information has been handled, our privacy team is reachable through the channels below. We aim to acknowledge all privacy-related messages within 24 hours and resolve them within 7 working days.

Team online

Email the Privacy Team

Send your data request, correction notice, or privacy concern directly to our dedicated privacy inbox. We log every submission and respond in writing within 7 working days with a clear outcome.

Live Chat Support

Our live chat operates around the clock. Start a conversation, quote your registered email, and ask to be connected to the privacy desk — the agent will escalate your query immediately to the right team.

In-Account Help Centre

Log into your worldbaazi account, head to the Help section, and submit a privacy ticket directly tied to your account record. This is the quickest way for us to verify your identity and act on your request.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security practices across every part of your account — from the moment you register to each transaction you make using UPI, Paytm, or PhonePe.

Data We Collect

We collect only what is needed to run your account: registration details, transaction records linked to UPI or Paytm, device identifiers, and session logs. We do not collect data beyond what your account activity requires.

Cookie Use

We use session cookies to keep you logged in, preference cookies to remember your language and region settings, and analytics cookies to understand how you move through the platform. You can manage cookie preferences from your browser settings at any time.

Account Security Practices

All accounts are protected with password hashing, two-step login options, and session-timeout controls. We alert you by email or SMS if a new device attempts to access your account, so you stay aware of any unexpected activity.

Data Retention Period

We keep your account data for as long as your account remains active and for a period thereafter as required under Indian financial regulations. Once the retention window closes, data is deleted from our servers or permanently anonymised.

Your Right to Request Changes

You may ask us to correct inaccurate data, delete data we no longer need, or provide a full export of everything we hold about you. Submit the request via live chat or our privacy email and we will action it within the statutory timeframe.

Who We Share Data With

We share data only with payment processors handling your UPI, Paytm, or PhonePe transactions, and with identity-verification partners required by law. We do not sell your data to advertisers or unaffiliated marketing companies, full stop.

Frequently Asked Privacy Questions

Below are the questions we hear most often about how worldbaazi handles personal data, what rights you hold as an account holder, and how to get in touch when you need to act on those rights. If your question is not covered here, our privacy team is available via live chat or email.

We collect your name, email address, phone number, and the payment identifier you use — such as your UPI ID, Paytm number, or PhonePe-linked mobile. We also log device type and session activity to keep your account secure.

Your payment identifiers are stored in tokenised, encrypted form. The raw UPI handle or Paytm number is never stored in plain text and is never passed to third parties outside the transaction-processing chain required to complete your deposit or withdrawal.

Yes. Submit a deletion request through live chat or our privacy email with your registered email address as verification. We will remove data that is no longer required, subject to any retention obligations under Indian financial regulations that apply to your account history.

We retain your account records for the period required by applicable Indian law following account closure. Once that window passes, your data is permanently deleted from active servers or anonymised so it can no longer be linked back to you.

We do not sell or rent your personal data to advertisers or unaffiliated marketing companies. Data is shared only with the payment processors handling your UPI, Paytm, or PhonePe transactions and with identity-verification partners required by law.

Log into your account and raise a data-access ticket through the Help Centre, or email our privacy team directly. Quote your registered email for identity verification. We will send a structured export of your data within 7 working days of confirming your identity.

We use session cookies for login continuity, preference cookies for your region and language settings, and analytics cookies to improve platform navigation. You can disable non-essential cookies through your browser settings at any time without losing access to your account.

How worldbaazi Handles Your Personal Data

Reach Our Privacy Team Directly

Email the Privacy Team

Live Chat Support

In-Account Help Centre

Data Handling, Cookies and Account Security

Data We Collect

Cookie Use

Account Security Practices

Data Retention Period

Your Right to Request Changes

Who We Share Data With

Frequently Asked Privacy Questions

01 What personal data does worldbaazi collect when I open an account?

02 Is my UPI or Paytm payment data stored on your servers?

03 Can I ask worldbaazi to delete my personal data?

04 How long does worldbaazi keep my account data after I close my account?

05 Does worldbaazi share my data with advertisers or third-party marketers?

06 How do I request a copy of the data worldbaazi holds about me?

07 What cookies does worldbaazi use and can I turn them off?

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